Spring is noticeable and yet it is quieter outside than usual at this time of year. Restaurants are closed and even avenues around the beautiful Lake Zurich are cordoned off for safety's sake. Our home is currently a place where we spend much more time than usual. So it's all the nicer when we can use our gardens and terraces to catch the sun's rays.
But what about when the redesign of the outdoor area was scheduled for this year? Our managing director Pascal Eberle tells us in an online interview how planning remains possible and personal even without physical contact.
How does the PARC'S team currently work?
"Our whole team is currently working from home. In addition to our weekly team meeting, which we hold via live chat, we are in constant contact. Be it via chat portal, video transmissions or by phone: the information channels remain short and uncomplicated. The regular exchange is especially important now during the local distance."
What work can currently still be done for our customers? be done?
"So far, our customers fortunately don't have to do without any of our services. Thanks to the technical tools, meetings via video chats, telephone or classic mail are possible without restrictions. This means that all phases, from concept to execution, can still be implemented. During the construction supervision, it is of course important to pay attention to the regulations and especially to keep the safety distance."
For example, how to conduct an initial inspection of the garden?
"Here we have two options: When we meet in person on site, we make sure that the safety distance is maintained and try to keep the time together with the customer in the garden as short as possible and discuss what is necessary on site. We can then continue the more detailed inspection on our own. This way we do not spend a long time together in the garden and can clarify any questions afterwards by phone.
For the most part, however, we announce our visit and make the initial inspection of the garden alone. As usual, the visits are documented with photos and videos. Also the measurements can be done without the presence of the client. In a follow-up meeting by phone, we explain our analysis, talk about possible changes, and record the client's needs and wishes as in a regular initial meeting. This close exchange with clients is still a priority for us and can be implemented without restrictions during these times thanks to today's technology and the flexibility of our team."
How can garden and patio owners take advantage of the time now?
"Detailed planning is essential for the smooth running of a patio or garden remodel. The time can be excellently used to work out this planning together with PARC'S. Right now, a quick implementation is important to many of our customers, as some trips abroad have already been cancelled. Our slogan "Gardens like a vacation" fits better than ever for this very reason. Of course, the duration until the completed garden varies depending on the request (e.g. delivery times for pools are somewhat longer), but basically we can implement individual retreat oases quickly thanks to long-standing and trusting partnerships.
What we particularly notice is that many garden lovers and patio owners use the time at home to search for ideas. Pictures are collected - physically and, above all, electronically - and collages of ideas are made. Our reference images in particular are popular for such purposes."
Inspiration gallery, more pictures: Reference objects
We summarize:
- Thanks to today's technology, all phases can be carried out in close consultation with the customer
- Plan now, enjoy in summer
- "Gardens like vacations" has never been more appropriate, as the outdoor living room is currently an important retreat in the fresh air
- Inspiration and idea search from home via e.g. Pinterest or Instagram
Contact us for a no-obligation initial consultation. We look forward to hearing your ideas.
