Plan­ning during periods of isola­tion

Spring can be felt and yet it is quieter outside than usual at this time of year. Restau­rants are closed and even the avenues around beau­tiful Lake Zurich are cordoned off for safety’s sake. Our home is curr­ently a place where we spend much more time than usual. So it’s all the nicer when we can use our gardens and terraces to catch the sun’s rays.

But what does it look like if the rede­sign of the outdoor area was planned for this year? Our Mana­ging Director Pascal Eberle tells us in an online inter­view how plan­ning remains possible and personal even without physical contact.

How is the PARC’S team curr­ently working?

„Our entire team is curr­ently working from home. In addi­tion to our weekly team meeting, which we hold via live chat, we are in constant contact. Be it via chat portal, video trans­mis­sions or by phone: the infor­ma­tion chan­nels remain short and uncom­pli­cated. Regular dialogue is parti­cu­larly important now during social distancing.“

What work can still be done for our custo­mers be done for our custo­mers?

„Fort­u­na­tely, our custo­mers have not had to do without any of our services so far. Thanks to the tech­nical aids, meetings via video chat, tele­phone or tradi­tional e‑mail are possible without rest­ric­tion. This means that all phases from concept to reali­sa­tion can still be imple­mented. During cons­truc­tion super­vi­sion, it is of course important to observe the regu­la­tions and, in parti­cular, to keep a safe distance.“

For example, how is an initial inspec­tion of the garden carried out?

„We have two options here: During a face-to-face meeting on site, we ensure that the safety distance is main­tained and try to mini­mise the time spent toge­ther with the customer in the garden and discuss the essen­tials on site. We can then continue the detailed inspec­tion on our own. This means we don’t spend too long in the garden toge­ther and can clarify any ques­tions after­wards by phone.

For the most part, however, we announce our visit and make the initial inspec­tion of the garden alone. As usual, the visits are docu­mented with photos and videos. The measu­re­ments can also be taken without the client being present. In a subse­quent meeting by tele­phone, we explain our analysis, talk about possible changes and record the client’s needs and wishes as in a regular initial meeting. This close dialogue with our custo­mers is still a prio­rity for us and, thanks to today’s tech­no­logy and the flexi­bi­lity of our team, can be imple­mented without rest­ric­tions even during these times.“

How can garden and patio owners make the most of this time?

„Detailed plan­ning is essen­tial for the smooth running of a patio or garden remo­del­ling project. The time can be put to excel­lent use to work out this plan­ning toge­ther with PARC’S. Espe­ci­ally now, it is important for many of our custo­mers to imple­ment their plans quickly, as some trips abroad have already been cancelled. Our slogan „Gardens like a holiday“ fits better than ever before for precisely this reason. Of course, the time it takes to complete a garden varies depen­ding on the requi­re­ments (e.g. deli­very times for pool basins are some­what longer), but we can gene­rally realise indi­vi­dual retreat oases quickly thanks to long-standing and trus­ting part­ner­ships.

What strikes us in parti­cular is that many garden lovers and patio owners use their time at home to search for ideas. They collect pictures — physi­cally and, above all, elec­tro­ni­cally — and make collages of ideas. Our refe­rence images are parti­cu­larly popular for such purposes.“

Inspi­ra­tion gallery, more pictures: Refe­rence objects

We summa­rise:

• Thanks to today’s tech­no­logy, all phases can be carried out in close consul­ta­tion with the customer
• Plan now, enjoy in summer
• „Gardens like holi­days“ has never been more appro­priate, because the outdoor living room is curr­ently an important retreat in the fresh air
• Inspi­ra­tion and idea search from home via e.g. Pinte­rest or Insta­gram

Contact us us for a non-binding initial consul­ta­tion. We look forward to hearing your ideas.